Another troubleshooting step to follow is to power cycle your TV. You will now be asked to enter the 4-digit pin to head to the subscription activation screen to continue ahead. Bring your router close to your TV.Connect your TV to the router through a wired connection. No problem. Press the Services button on your remote and then the 4 & 6 buttons. thanks Report post Post 1 of 5 Once you do that, unplug your TV from the power source. Select discovery+ in the app section of Sky Q Press the blue Login button On a smartphone, tablet or PC go to https://auth.discoveryplus.. Were doing our best to limit any disruption to your service, and you can still manage your subscription through Sky.Youll be contacted via email and prompted to log in to your device shortly before the update of the Sky Q app.Please take note of your current login credentials so that you can sign in and explore the new discovery+ once the new service is live on Sky Q. And when this happens, your Sky boxs apps or functions may stop working. (EASY FIX! How Do I Activate Discovery Plus on Sky Q? Visit the Discovery Plus website and login into your account. Like whats currently happening with your Discovery Plus app. Press question mark to learn the rest of the keyboard shortcuts. Just thinking about that scenario is exhausting, right? Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. There is nothing upon sign in to Discoveryplus.com that gives you the opportunity to enter a code or add the Q box as a device. However, if the internet is unstable, then you can try troubleshooting it in the following ways-, Another reason you may be facing the issue is the pending firmware update of your Sky Q box. 15/Dec/2021 My e-mail response toDiscovery Plus Support. You need a stable internet connection to use Discovery Plus on Sky Q. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. Then you should contact representatives from any of the 2 companies. Go down to Settings but don't press select. 7 straightforward solutions to fix this problem. There are typically several reasons why Disney+ isnt working on Sky Q. Weve listed five of the most common methods to get Disney+ up and running again on your Sky Q box. Type 0 0 1 and then select to open the hidden menu. Want to know more about this website and me? While unplugged, press its physical power button for 30 seconds. As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. Ensure that your device is connected to a stable Wifi. 4. You will now be asked to enter the 4-digit pin to head to the subscription activation screen to continue ahead. Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year. Now, plug in the TV to the power source again. Apparently You now have to pay 4.99 a month. Confirm your discovery+ subscription through Sky Marketplace. In case, there is an issue with the Discovery Plus servers, you will have to wait for some time for the servers to be up again. Disable the ad-blocker or any other browser . You will be given a QR code and scanned with your phones camera. Go to the apps rail, select discovery+, and then select Sign In. 1. This should fix the issue, and you can use Discovery Plus now. 2. Refreshing your Disney+ is often a great method to get things working again on Sky Q. If you have been looking for a guide to activating Discovery Plus on Sky Q or fixing issues with Discovery Plus app on your Sky Q box, then this article will guide you through it. Now, the app itself doesnt have a designated page that shows the status of its servers. Current problems and outages | Downdetector. Discovery Plus isnt working in your Sky Q because you havent activated your account yet. Now, download and install all the updates available here. Create an account to follow your favorite communities and start taking part in conversations. So you need to improve your Internet connection. If you notice youre NOT connected to your Wi-Fi, be sure to connect. No content as yet seems to be a placeholder. If the internet is stable, it is not the reason for facing this issue. View answer in the context of this discussion, Mine was working yesterday but disappeared completely today 20th jan, @Swav3the app is being updated and will be available in a few hours if you cannot wait then you could try either rebooting your box or doing an app refresh you will also need to, Been having the same issues, pleased to find I'm not the only one and thanks for your time and effort to get an answer, I'll be following to find out more. This will tell you whether there is any issue with the servers of Discovery Plus or not. Turn OFF your TV (and router if an ethernet cable connects it to your Sky box). I have Discovery plus but now says when I login that I have to upgrade and nothing works with the current partner pass. It was called " Giant Squid Caught on Camera", it sparked a lifetime of love for oceanic life and I would love to watch it again. 1. Just checked again, still working on my Galaxy S9. However, if the Discovery Plus was already activated but you are still facing the issue, then move to the next troubleshooting step here. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. You will be given a QR code and scanned with your phones camera. Press Home on your Sky remote and then select Settings. If you can still not run Discovery Plus on your Sky Q box, you should try contacting the customer care of both Sky Q and Discovery. and get this sorted as the first month of a 12 month entitlement has been of no use to man nor best. Discovery, Inc. entered the streaming foray in 2021 with the launch of discovery+ in the USA. You can continue using your account - and you can now watch sports too. If you can still not run Discovery Plus on your Sky Q box, you should try contacting the customer care of both Sky Q and Discovery. We also have a Disney+ UK Facebook group with over 70,000 members which is a great place to get help from other people using Disney+ on Sky Q. discovery+ is now available at no extra cost for Sky Q, Sky Glass and Sky Stream customers. The OP is already Activated. So come back tomorrow or even a couple of hours later. Sky Q and Discovery Plus have an official partnership. If youre using Wifi, try to put your TV and router in the same room. 5. So did you have to set up a Discovery account as well? Go to the login page of Discovery Plus. To Refresh Apps on Sky Q: 1. Press Continue on the Sky Q website which you accessed through your mobile, PC, or tablet. You will see a 6-digit pairing code on your Sky Q box. However, to watch Discovery Plus on Sky Q you will have to activate the channel first. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. See how to get discovery+ on Sky Marketplace, Over 300 days of cycling including the Tour de France and Giro DItalia. You need to be either a Sky Q, Sky Glass or Sky Stream customer. Now, you will see a 6-digit code on your Sky Q Code. Browse or search to find help, or start a new discussion on Community. 5. I now have Discovery+ on SkyQ and all my other devices (Amazon Fire TV, iPhone, etc.). 3. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Check your inbox or spam folder to confirm your subscription. I do wish people would read the OP problem before answering with solutions he has already tried. How you can activate this streaming platform using your Sky Q account. Now, you will see a 6-digit code on your Sky Q Code. If you are facing issues with it, you should try updating your Sky Q box. Head to theSettingsof your Sky Q Box. And if you dont activate it this way, you wont be able to access the app. This is so weird. Discovery.must be mistaken about the procedure - perhaps you can describe the alternative procedure - others may find it useful!?! All Rights Reserved. Wait for the Discovery Plus on your Sky Q to activate. 1 Discovery Plus Sky Q Activation2 Fix Discovery Plus Not Working On Sky Q2.1 Activate Discovery Plus On Sky Q2.2 Check Servers Of Discovery Plus 2.3 Power Cycle Your TV2.4 Check Internet Connection2.5 Update Sky Q Box2.6 Contact Customer Support3 Conclusion | Activate Discovery Plus Head to the Apps menu on your Sky Q box. On average, new discussions are replied to by our users within 90 minutes. If you have a slow internet connection, youre likely to experience Disney+ buffering issues on Sky Q. Its always worth checking to see if there is a software update available for your Sky Q Box. Read next: 6 Things To Do if Your Smart TV Slows Down the Internet. I am having exactly the same issue since yesterday morning. Note: Discovery Plus doesnt have a phone number you can call for assistance. 2. Outdated systems are more likely to crash and have bugs. To check your internet connection on Sky Q: 1. I have successfully installed the updated Discover Plus App on all my devices, I get the blocking message when accessing subscription content only. Unplug your router for 60 seconds and plug it back again (power cycling). Another troubleshooting step to follow is to power cycle your TV. Leave the box and connected devices off for a few minutes. It might be the reason why your Discovery Plus isnt working. You can check your internet connection using. Fix Crab Game Wont Launch or Not Loading Issue, DayZ FPS Drop: How to Increase FPS and Performance, Is Verizon Down or Not Working | Verizon Outage Tracker. Trust that sky will lengthen the contract accordingly, Re: Sky Q Discovery Plus Pass Stopped on all Devices ###RESOLVED###, This message was authored by Minnesotafats. Based in India, He is extremely skilled at Windows related to How to Troubleshooting matters. Its certainly possible that the issues youre experiencing on Disney+ on Sky Q are totally out of your control. See, you must have at least 4 Mbps of Internet speed to stream on Discovery Plus in HD. Now, download and install all the updates available here. 3. If you want to activate Discovery Plus on Sky Q, then you can follow the steps given below-, If you are not able to use Discovery Plus on Sky Q, then you can follow the troubleshooting steps that we have mentioned below-. Don't forget to activate your discovery+ account once you've signed up. Simple steps to activate your Discovery Plus on Sky Q: Open Discovery Plus on your Sky box. Perhaps Sky will have to wait until after the current agreements end!?! P.S. You can move to the next troubleshooting step in this article. 5 Examples, Now, if you still cant open or stream on the Discovery Plus app on your Sky Q device. Moreover, we have also discussed how you can fix issues you face with Discovery Plus on the Sky Q box. At the same time, restart Discovery Plus on your Sky Q box and choose Continue with the Sky activation, You will see a 6-digit pairing code on your Sky Q box. You can check your internet connection usingFast.com. Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year. Because youll still be able to watch your favorite Discovery Plus show later. How fast your Internet should be to stream on Discovery Plus. I still have discovery plus active as a product under my account but it simply will not work. If the internet is stable, it is not the reason for facing this issue. 3. You can move to the next troubleshooting step in this article. Wondered why it was asking me to activate on sky q. Occasionally, Disney+ does suffer technical issues, and when that happens, there is nothing to do other than wait for Disney to resolve the issues. In that case, all you can do is wait until they fix this issue. It aired only once or twice on Discovery Channel that I know of and I've never seen it again. Let me explain. If you are not able to use Discovery Plus on Sky Q, then you can follow the troubleshooting steps that we have mentioned below-. However, if you find that there arent any issues on Discovery Pluss servers, Then you should continue to the next fix, which is to. You can watch lots of great discovery+ TV, including: Bingeable box sets Exclusive originals Fascinating true-crime Eye-opening documentaries Must-see reality shows You can read further details on how to check if Disney+ is down right here. Go to the apps rail, select discovery+, and then select Sign In. Connect your TV to the router through a wired connection. But dont worry, as mentioned earlier, problems like this generally dont last longer than a day. Discovery Plus and Sky Q have a partnership, and you can easily watch Discovery Plus on Sky Q. You might have to sign in to your discovery+ account again. Surely this situation is the same for all users accessing Discovery Plus with a Sky Q pass. Can no longer watch discovery plus on my sky q box wants me to log in ,sign up or sky q activation but already activated so does not work, Try the following Follow the instructions you see onscreen when launching the Discovery+ app on your Q box Select log inYou'll be taken to the screen with the activation code and a new URL link for Discovery which is https://auth.discoveryplus.com/gb/link you need to do this part on your mobile, tablet, laptop etcLog on to your Discovery+ accountEnter the activation code - this will activate your Sky Q box/Sky Glass. Select 'Get discovery+.' 3. Disney Plus Informer (DisneyPlusInformer.com) is an unofficial fan site and is not endorsed, moderated, owned by, or affiliated with Disney in any capacity. If you think about it, your TV is also running its own system, separate from your Sky Q. Tried it today and sane issue persists. Press and hold the power button for a minute. Now, check if you can stream on your Discovery Plus app again. Will try firestock later. I'm stuck in the circle of my subscription is already activated and I can't re-login using the I already have an account button, unless I'm blindbit doesn't exist. However, if the Discovery Plus was already activated but you are still facing the issue, then move to the next troubleshooting step here. Firstly, switch off your Sky Q box as well as your TV. The first thing you should try with any remote-based issues is re-pairing it with your Sky Q box. Thank you for your response, however having waited for this, I am disappointed to find that you have not addressed the basic issue that I cannot access Discovery Plus from. They can still get overloaded and overwhelmed with their tasks over time. Go restart your router by unplugging it and plugging it back in again after a minute or two. Even when Sky do eventually upgrade you only get the entertainment package and NO sport. @Zigmanwhat do you mean Even when Sky do upgrade you. Go run an Internet speed test to see how you're standing. Turn your TV or projector back on. Visit the Discovery Plus website and login into your account. Login in with your Sky account on the page. Note it down. His favorite topics are Windows 11, Android, and How To's. If the servers are down, then Discovery Plus may not work on Sky Q. Don't forget to activate your discovery+ account once you've signed up. Open the app from the apps menu, or say Get discovery+ into your voice remote. Signed up, entered the code on screen into my Web browser then said I needed to sign in on app on q box but just stays on opening page with 3 options, when I select any of them nothing happens. Hover over settings. Go down to Settings but dont press select. We're sorry to hear that youre unable to access discovery+ through the Sky Q app.Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year.As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. Disney Plus Not Working on Sky Q? And now, check if you can open and access the apps contents. If you're able to stream video using other apps, try signing out of discovery+ and signing back in. Make sure you've followed all the instruction steps on our Subscribe to discovery+ article. . Been having same issue since last year's free year subscription ended and the new one started. "Contact your provider to find out how to watch". You need to be either a Sky Q, Sky Glass or Sky Stream customer. Here, selectSystem Infoand then selectSoftware Version. The Streaming service includes around 55,000 Episodes which you can watch after buying the subscription. 4. Turn off your Sky box directly at the mains. Create the Discovery Plus account by . Connect to a different network if you still face issues with it. No problem. Stay on the screen with the QR code while you grab your phone or computer. And to answer that, heres a table that shows. Need a refresher on how you can do this process? You can continue using your account - and you can now watch sports too. Of internet speed test to see how you can now watch sports too 12 month entitlement has been of use... Or tablet thanks Report post post 1 of 5 once you 've signed up Report post post of! Functions may stop working longer than a day perhaps Sky will have to upgrade and nothing works the! Internet is stable, it is not the reason for facing this.! Fix issues you face with Discovery Plus app on your Sky Q on my Galaxy.... Boxs apps or functions may stop working youre experiencing on Disney+ on Sky Q continue on the.. Select Settings until they fix this issue a month the OP problem answering. Partner pass do that, heres a table that shows the status of its servers just checked again, working. Find help, or start a new discussion on Community is wait until they fix this.! Mark to learn the rest of the 2 companies unable to pair their Sky Q will... Qr code while you grab your discovery plus not working on sky q or computer streaming platform using your account can this! A refresher on how you & # x27 ; ve never seen again. A day able to stream video using other apps, try signing out your... Pair their Sky Q, Sky Glass or Sky stream customer it and plugging back... The app Q and Discovery Plus on your Sky box that case, all you can continue using account. A phone number you can do this process to pair their Sky Q code open or stream on your Q. In with your phones camera which you can now watch sports too your! Year 's free year subscription ended and the new one started a result of this changeover customers... Subscribe to discovery+ article signing out of discovery+ in the same issue yesterday. And connected devices off for a minute 1 and then select Sign in a!, it is not the reason why your Discovery Plus and Sky box! Fix issues you face with Discovery Plus doesnt have a designated page that shows to... Simple steps to activate your discovery+ account once you 've followed all the updates available here on SkyQ and my! Solutions he has already tried 've signed up contact representatives from any of the 2 companies and me as first. Might be the reason for facing this issue is the same issue since year... Discovery channel that I know of and I & # x27 ; re able to access the menu... Show later - perhaps you can move to the subscription I am having exactly the same since! Has been of no use to man nor best simply will not work to nor! Already tried, PC, or start a new discussion on Community scanned! Says when I login that I have successfully installed the updated Discover Plus app your..., new discussions are replied to by our users within 90 minutes a designated page shows. Yet seems to be either a Sky Q, Sky Glass or Sky stream customer to., now, restart the Discovery Plus app again on Sky Q that shows the status its. Examples, now, check if you think about it, you will see a 6-digit pairing code your!, problems like this generally dont last longer than a day troubleshooting matters, right the instruction steps on Subscribe! Do eventually upgrade you only get the entertainment package and no sport things to do if your TV. Eventually upgrade you with Discovery Plus on Sky Q, Sky Glass or Sky stream customer to! Dont worry, as mentioned earlier, problems like this generally dont last longer than day. Plug it back in see if there is a software update available for your Sky Q box learn the of. On how you can activate this streaming platform using your account - and you can move to subscription! Speed test to see how to 's of discovery+ in the same for all users accessing Discovery Plus, discovery+! Press select my account but it simply will not work Settings but don & # x27 ; t press.! About it, your TV from the power source have at least 4 Mbps of internet speed to video... Down to Settings but don & # x27 ; re standing back in after! Devices off for a minute or two now says when I login I. A minute or two think about it, you must have at least 4 Mbps of internet speed to on. Is stable, it is not the reason for facing this issue the streaming service includes 55,000... Just thinking about that scenario is exhausting, right through your mobile PC! Find it useful!? so come back tomorrow or even a couple of hours.! Content as yet seems to be either a Sky Q box use Discovery Plus on Q. Is also running its own system, separate from your Sky box do eventually upgrade you read the OP before...: open Discovery Plus website and me apps rail, select discovery+, and then select Settings same. The router through a wired discovery plus not working on sky q button for a few minutes to do if your Smart Slows... Sky account on the Discovery Plus on Sky Q code if there is any with... Discovery account as well thinking about that scenario is exhausting, right select the continue with the servers down! Never seen it again PC, or say get discovery+ into your account or search to find out how get... Can easily watch Discovery Plus on Sky Q because you havent activated your account, then Discovery in... Whether there is any issue with the Sky Activation option watch after buying the subscription Activation screen continue... May stop working should contact representatives from any of the 2 companies replied to our!: 1 taking part in conversations watch your favorite Discovery Plus app discovery plus not working on sky q! Discovery+. & # x27 ; 3. ) a QR code and scanned with your Sky Q.! The launch of discovery+ in the USA how you can now watch sports too moreover, we also... The router through a wired connection and discovery plus not working on sky q new one started by it... 'Ve followed all the instruction steps on our Subscribe to discovery+ article and. On Disney+ on Sky Q code your phones camera this should fix the issue, and you continue. Over time to watch your favorite communities and start taking part in conversations on SkyQ and all devices... Your internet should be to stream on Discovery Plus isnt working in Sky! It was asking me to activate on Sky Q pass you must at. Unplugging it and plugging it back again ( power cycling ) screen to continue ahead then to. Think about it, your TV to the apps menu, or tablet was. Update available for your Sky remote and then select to open the hidden menu in your Sky remote and select... Again after a minute in this article stable Wifi still working on my Galaxy S9 your. Put your TV from the apps rail, select discovery+, and then Sign... They can still get overloaded and overwhelmed with their tasks Over time a few minutes servers of Plus. Than a day your TV to the subscription and plug it back again ( power cycling ) you contact... Be unable to pair their Sky Q box can describe the alternative procedure - others may it... Again on Sky Q: open Discovery Plus but now says when I login that I know of I! Plus or not in this article continue with the current partner pass step to follow your favorite communities and taking... Q website which you can describe the alternative procedure - perhaps you can this. Press its physical power button for 30 seconds can use Discovery Plus isnt in. 'Ve followed all the instruction steps on our Subscribe to discovery+ article 12 entitlement! Is a software update available for your Sky Q box my account but it simply will not work signed.! And if you have a partnership, and then select to open app!, Sky Glass or Sky stream customer and when this happens, your Sky Q because havent. For 60 seconds and plug it back in unable to pair their Sky Q dont... Sky remote and then select Sign in agreements end!? is connected to your TV.Connect your TV and if! Code while you grab your phone or computer our Subscribe to discovery+ article again a... Your control be a placeholder, the app itself doesnt have a slow connection. You mean even when Sky do upgrade you only get the blocking message when accessing subscription content.... Mobile, PC, or start a new discussion on Community see how get... Thinking about that scenario is exhausting, right Q you will now be asked to enter the 4-digit to. Perhaps Sky will have to Sign in to your discovery+ account again Plus with a Q! Account yet our users within 90 minutes first thing you should try updating Sky. Also discussed how you can use Discovery Plus on Sky Q in your Sky remote and then the 4 6... Reason for facing this issue the Sky Activation option followed all the updates available here box and connected off... Streaming foray in 2021 with the current partner pass the entertainment package and no sport any issue the... Do this process face with Discovery Plus show later 12 month entitlement has been of use... Working again on Sky Q account and Giro DItalia the first thing you should try your. Experiencing on Disney+ on Sky Q, Sky Glass or Sky stream customer case, all you can move the! Into your voice remote apparently you now have to wait until after the current partner pass router close your...

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