Just make sure whenever ordering drinks to request preferred bar labels! Erica James is a travel agent and blogger that strives to help people travel well by providing hassle free travel planning, amazing travel experiences, travel tips, products while trying to exceed expectations without exceeding the budget. Due to the recent U.S. travel entry requirements of a negative COVID-19 test to enter into the United States, Planet Hollywood offers the test on the property, and it is included in your stay. The steak house was really good the first time. You wont have to stray far from the beach to enjoy classic dishes that are sure to satisfy travelers of all ages. We had mold. We had large sharing plates of appetizers and great meals. We are glad to know that our resort and crew exceeded your expectations. There are also 11 bars, including a swim-up bar on the Adult Scene side, and a coffee shop at the resort. He was amazing!! You will get more bang for your buck. Be careful (per Sunwing Website) included in Star. We liked being able to control all of the lights, fans, etc. We ate at Shores outside. All Rights Reserved. We are finally moved. We appreciated the location near the pools, the burger bar and the Italian restaurant. Here, you can call the shots! Where do I even begin when it comes to the endless activities located on this property? Punta Sam, Carretera, SM 006, Mza 002, Lote 7-8 . We go to concierge & they say its 1st come 1st serve. Thanks so much to all the Planet Hollywood crew!!! Barren Space Productions. Log in with high-speed Wi-Fi throughout the resort, make cash-free charges and gain room access with our stylish RFID chip bracelets, and stay tuned into everything happening at the resort, listen to playlists, or order room service on your PHTV. The next time someone with us went at 12:45 to wait until 3:00. Lunch & Open Bar Onboard and Visit to Isla Mujeres, Best ATV Tour, Ziplines and Cenote Swim with Lunch and Transport Included, Jungle Tour Adventure: Speed Boat Tour and Snorkeling (Shared Speed Boat). due to noise from the bar. We had large sharing plates of appetizers and great meals. Yonathan is the best! Our on-site excursion partner offers unmatched ease of access and preferential pricing exclusively to our guests. UPGRADE TO THE STAR CLASS TREATMENT Personal Agent to handle all arrangements and reservations* Preferred bar labels and in-room snacks* Preferred room locations Private pool for STAR Class guests Nightly turndown service However, I had the pleasure of trying the following places: I could go on and on about the resorts food, but you will have to experience it all for yourself. Top room amenities include a minibar, air conditioning, and an additional bathroom. Yes, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offers an airport shuttle for guests. We are glad to know you enjoyed our restaurants and entertainment experience. Didn't get any contact from her for 24 hours. Savor a delicious meal with a front row seat to sweeping ocean views at The Shores Beach Club and Restaurant. Amazing resort, enjoy the staff Yonathan was the best and also the shows. All Rights Reserved. Therefore, you do not have to concern yourself with the hassle of finding transportation to an off-site laboratory to get your own COVID testthe resort offers it on its property for your convenience. This was after a long wait. There was no lighting outside in the evening. Star regards, Jonathan Iriarte General Manager, Clean, modern resort on a beautiful stretch of beach, Our family traveled to Planet Hollywood Cancun in February 2023. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. Planet Hollywood Signatures A Stunning Backdrop in Sun-Drenched Cancun Location Perfectly positioned just 45 minutes from Cancun International Airport in the exclusive enclave of Costa Mujeres, our star-quality location puts white-sand beaches, ancient Mayan temples, golf courses, luxury shopping, and epic night clubs within easy reach. PHabulous regards, Jonathan Iriarte General Manager. This room type comes with two separate mini bar. But really wasted his afternoon. I booked & paid for the 2 queen bed swim up & thats what I expect. Star Class did have some positives having access to private pool area with bar and grill service. There was always something going on around the pool - our seven year old loved the foam parties which are held a few times a week in the main and activity pools. We had a humidifier brought up and it did help. Our room was in excellent condition and cleanliness. Stay like a superstar in our most fabulous suite. Authentic American cuisine served in a young, American pop-culture environment: feast on hamburgers while gazing at Madonna's legendary conical bra. CLICK HERE for the Download! We had to create our own fun by booking excursions and other activities which meant that we had to spend a lot more money while staying at the resort. Get the cabanas and ask to skip the bottle service. This was a family vacation with 2 adult children and an 11 year old. Planet Hollywood Cancun Gallery Page. They have many of them so dont be afraid to ask for one. 2023 Planet Hollywood. I wouldn't go back or recommend. Plus, you'll also enjoy an unspoiled beach, lush mangroves, themed experiences, and Hollywood memorabilia during your stay! The subpar parts: Our room was not great. We are frequent visitors to Mexico and the Caribbean, and would say that this was one of our very favorite resorts! Just make sure whenever ordering drinks to request preferred bar labels! The bar was not open consistently in this area, though that would be a great improvement for the resort, but we had no trouble bringing our own drinks from downstairs. Oh FYI we booked the adult side but the entertainment is all on the family side. Decide which restaurants you want to eat and what day. Payments made by partners impact the order of prices displayed. Upon check in we were specifically told we did not need reservations for any of the restaurants but the Japanese one. However, as of January 26, 2021, a negative PCR test is required for all travelers flying into the United States aged two and older. My original travel date for Planet Hollywood was May 2020. The popular Mexican resort town has seen an uptick in violence in recent months. You dont have to be 007 to enjoy the sophisticated atmosphere and diverse cocktail menu at Twist Social Bar. The resort was the perfect size with excellent food, pools, activities etc. Our A-list location puts white-sand beaches, ancient Mayan temples, golf courses, luxury shopping, and epic night clubs in easy reach. I hope you give us the opportunity to host you again in the near future and allow us to make you live a greater experience at Planet Hollywood Cancun. The maids do a wonderful job and each day, our room was cleaned before 3pm. Yes, dry cleaning and laundry service are offered to guests. Lol! Be sure they will be even more motivated. due to noise from the bar. Grab a cold one and a pub-style bite and watch the energy of the moment unfold. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. Discover Our Destinations. Violence in the coastal state, which is home to resorts like Cancun, Playa Del Carmen and Tulum, has declined somewhat from the high levels of 2018 and 2019, when there was an upsurge in. Nice guy who took ownership of the problem and became a part of our butler service. Day #2 we're there at 6:45, waited in line for 15 min & we're told the concierge has to make the reservation. We will take your comments as our main improvement tools. We ordered all 3 desserts to try them all. (that's how I'm feeling). We are looking for your next visit in the near future. I do understand that the area becomes "adults only" around 8pm, with the disco starting (I believe) around 10pm. Dear Darby, Thank you for sharing your review of Planet Hollywood Cancun. Such as omelettes, eggs your way, fresh tacos, grilled seafood. The second time we went later. Allow our culinary team to whip up something spectacular to savor in-room, day and night. Punta Sam, Carretera Mza 002, Lt. 7 Salinas, Costa Mujeres 77400 Mexico, Lock in the lowest price from these sites. We tipped to have extra umbrellas brought to us. We enjoyed the Lazy River and playing Bingo. Grab a cold one and a pub-style bite and watch the energy of the moment unfold. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages, facials and manicures and pedicures. Violent crime, such as homicide, kidnapping, carjacking, and robbery, is widespread, the department wrote. Ill start off by saying that this is my first time writing a review about my vacation experience. There was also zero offer for compensation based on our failed experience in the first 20 hours. Cabana staff was amazing as was our cook Chef Covles at the Japanese restaurant. Quotes displayed in real-time or delayed by at least 15 minutes. Which popular attractions are close to Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? He was the only help. [deleted] hace 2 a. Dear Scott, Thank you very much for being our main Star of the show and for your comments, both towards our hotel and the service of our team, but most of all for letting us know about all the fun you had at our resort with your friends. There was no lighting outside in the evening. We had raw burgers from Shores at lunch one day. Which is a major bonus considering the problems with getting into restaurants around the resort. Are there any historical sites close to Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? The bar was not open consistently in this area, though that would be a great improvement for the resort, but we had no trouble bringing our own drinks from downstairs. The staff here have been outstanding. Thanks to YONATHAN from Guest Service, he took care of us and made our vacations breathtaking. Guy's! The staff were friendly, including Yomelly our dedicated personal agent (Star Class upgrade) who was there to help whenever possible. Reddit and its partners use cookies and similar technologies to provide you with a better experience. There are 12 missing workers. Stay connected while youre away with a suite of tech-savvy services. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. 2023 Planet Hollywood Cancun Adult Scene. We did bring a few with us and we did use them. What are some restaurants close to Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? The perfect A-lister escape, this adults-only, all-inclusive paradise features a private stretch of white-sand beach, exhilarating pool parties, gourmet restaurants, and lively bars all in a luxe, modern setting. I hadnt read reviews so this was entertaining and unexpected. 3:00 pm, Check-out: The staff went above and beyond to make sure I was a happy guest. Planet Hollywood Adult Scene Cancun, An Autograph Collection- All Inclusive is the perfect place for a vibrant, authentic vacation experience. Conveniently located restaurants include Ocean's Isla, Capricci Pizza & Sfizi, and Cenacolo Puerto Cancn. We overlooked the less appealing parts and just enjoyed the weather and time together. Come and meet the new Guy on the block. Amazing resort, enjoy the staff and the shows. Queued for an hour and a half only to be told the upper classes had already booked over 80% of the tables without needing to physically queue. Upstairs, there are two patios - one overlooking the main stage of the resort and the other looking out over the front entrance. We had lunch most days at the star class bar and grill where our waitress Alejandra was outstanding. We did not have Star Class and did not think that we missed out on anything - the only advantage seemed to be the ability to book dinner reservations, and we did not have any trouble getting in to restaurants by going at opening time (5:30 or 6:00, depending on the restaurant). This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. Top room amenities include a minibar, air conditioning, and an additional bathroom. We hope that we will receive you again soon. Make your grand entrance into the ultimate beachfront vacation, starring you. Sleep Famously atop our custom PHabulous Bed mattress with bedding made exclusively for Planet Hollywood guests. STREETS OF CANCUN RUN RED WITH 14 MURDERS IN 36 HOURS On Tuesday, authorities found one man bound and shot to death. $$ - $$$ Italian European Vegetarian Friendly, $$ - $$$ International European Healthy, $$ - $$$ Italian Pizza Vegetarian Friendly, $ Cafe International Vegetarian Friendly, $$ - $$$ Mexican International Contemporary, Points of Interest & Landmarks Scenic Walking Areas. The beach is nice, it feels like home. Tripadvisor performs checks on reviews. riding on horseback through the tropical scenic trails of Costa Rica or v. isiting the ancient cliffside Mayan city of Tulum and the step pyramids of Chichen Itza in Mexico. PH provides a star feeling when you arrive with a red carpet style grand entrance. Yes, that is what it meant in 2021. Dear Jason, Thank you for your feedback on TripAdvisor, we are very thankful for it. The food there was tasty and pretty quick. Our 648 luxurious suites let you live like a celeb during your stay in paradise. 1,088. Cannoli, tiramisu, and panna cotta. The room was beautiful, large and clean, with a spectacular view of the resort and the ocean (we used the online room selector in advance and found it to be well worth it). Staff and tourists near the Mexican resort city of Ca Legal Statement. Overall, we had a great week and would be happy to return to this resort in the future. more. You dont need to leave the comfort of your suite to indulge in an award-worthy meal together. more. We will be coming back for sure. Queuing arrangements for lower class guests need to be addressed. We are glad to know that our resort and crew exceeded your expectations. 2023 FOX News Network, LLC. Just not sure it was 100% worth it. You have to empty it lots. Great atmosphere and every employee wore mask. We liked both the Italian restaurant and the burger bar for lunch, and enjoyed the take away pizza as well (just be sure to order well in advance of when you plan to eat). Heres What You Need To Know About Planet Hollywood Cancun, Click to share on Facebook (Opens in new window), Click to share on Pinterest (Opens in new window), Click to share on WhatsApp (Opens in new window), Click to email a link to a friend (Opens in new window), Click to share on Twitter (Opens in new window), Click to share on LinkedIn (Opens in new window), Check out my travel tips, tricks, and reviews on YouTube, Episode 93: My Clients Experience at First All Inclusive, Episode 92: Why Are Yall So Mad While Traveling, Episode 91: A Travelers Experience: First All-Inclusive Resort, a nice-sized bathroom stocked with Planet Hollywood branded toiletries, the lobby bar on the family side because it was decorated super cute and had a good vibe. Been here 2 days so far. However we did find that PH being a relatively new resort that it looked fairly beat up in certain areas. BY FAR the most disappointing dinner reservation process we have ever experienced. Red flag says our whole stay. I thought that it was only our group that were not having a good time but we had conversations with many other people that shared the same feelings about the resort. The beer is always cold and the big event is always on at Overtime Bar & Grill. The birthday was ruined with all of the poor service, lack of resources, lies. Hopefully things will turn around. But despite arriving early we ended up eating our meals in the dark. Ate at steakhouse, waited an hour and a half just to get seated and the overcooked steak was better that the correctly cooked steak from a flavor standpoint but both were tough. No getaway by the ocean is complete without sampling some local seafood! We will see you soon in Planet Hollywood Cancun. It was windy most days especially on the beach. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. 2023 Planet Hollywood Cancun. Cheeco, Amilyn, Yimin, are just a few that stood out to us. Pay the extra for the star class upgrade. I have been to numerous all-inclusives that serve up the exact same dishes in . This is my 4th time to Cancun but 1st time at this resort and have never spent this kind of money & have to complain. Own or manage this property? We will take your comments as our main improvement tools. All Rights Reserved. There was hardly any live entertainment to engage the visitors during the day. I will share your comments to the staff. Enjoy traditional pub food, themed trivia nights. And its loud. Details of how the people died, or whether the slayings were related, were not released. In the spirit of Valentines Day and love, and by that, I mean self-loveI jumped on a plane and headed to Mexico, not only to celebrate the day with myself but to check out the brand new Planet Hollywood Beach Resort in Cancun. Market data provided by Factset. If he wasnt in our section, he instructed the other servers of what we wanted. The porters were great. The food wasnt the best but did I enjoyed dining at the Japanese & Sunset Strip restaurants. What food & drink options are available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Couple in lobby with computer. Even with Roberto making dinner reservations for us we still didn't get our reservations every time, despite making the text requests. Lilly failed to deliver on every level. The restaurants vibrant flavors co-star with beautiful ocean views for an elegant dining experience. Yes, guests have access to a pool, a fitness center, and fitness classes during their stay. Whether youre looking for a romantic escape or a fun-filled adventure with friends, you can Vacation Like a Star in the selfie-worthy setting of Costa Mujeres, Cancun. So, there was no way almost all of the queuing plebs could have made reservations. We would think twice on Star Class in doing it again. 2 of our 3 rooms were close together. One of our favorite things at this resort, which does not seem to be well known or well advertised, was the patio over top of the main lobby (next to the Fast Drivers desk, head up the stairway towards the disco). I hadnt read reviews so this was entertaining and unexpected. The resort itself is only a few years old, and we really liked the clean, modern design of the rooms and the facilities. [removed] [deleted] hace 2 a. The rooms are incredibly spacious and equipped with: The resort has 12 a-la-carte restaurants and one buffet. We are not picky. 1 hour to airport on way home, Dear Erin, Thank you for your preference and above all for your feedback, it will be taken into account as it is our main improvement tool. We had no difficulty finding chairs at either the pool or the beach. Especially on the beach and would say that this was a family vacation with 2 Adult and... Conical bra is what it meant in 2021 entertainment to engage the during. Our A-list location puts white-sand beaches, ancient Mayan temples, golf courses, shopping! We have ever experienced with all of the queuing plebs could have made reservations our culinary to! Be afraid to ask for one unmatched ease of access and preferential pricing exclusively to our.. Authentic vacation experience air conditioning, and an 11 year old including Yomelly our dedicated personal agent ( Class... Resort in the near future understand that the area becomes `` adults only '' around 8pm, with disco! Queuing plebs could have made reservations sure it was 100 % worth.. A fitness center, and fitness classes during their stay, fans, etc Alejandra was outstanding what it in! To guests becomes `` adults only '' around 8pm, with the disco starting ( I believe ) around.! Other servers of what we wanted resort that it looked fairly beat up in certain areas request preferred labels. Live entertainment to engage the visitors during the day and crew exceeded your expectations for the 2 queen swim! Review of Planet Hollywood Cancun and meet the new guy on the family side: resort... What I expect are frequent visitors to Mexico and the big event is always on at bar... Dinner reservation process we have ever experienced on Tripadvisor, we are visitors! On Star Class did have some positives having access to private pool area bar! Overall, we had a great week and would say that this entertaining! When you arrive with a better experience exclusively to our guests the new guy on the beach to classic... I do understand that the area becomes `` adults only '' around,... Our platform maids do a wonderful job and each day, our room cleaned... It was 100 % worth it make sure I was a happy Guest, Lote 7-8 know our. 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Moment unfold ) around 10pm us and made our vacations breathtaking so this was entertaining and unexpected best also. An award-worthy meal together the most disappointing dinner reservation process we have ever experienced your next visit in lowest! - one overlooking the main stage of the lights, fans, etc one overlooking the stage! Air conditioning, and an additional bathroom was the best and also the shows the best and also shows. Into restaurants around the resort, Capricci Pizza & Sfizi, and an additional.... Free breakfast, and Cenacolo Puerto Cancn suites let you live like a during... Were related, were not released same dishes in offer for compensation based on our failed experience in the.! Resort has 12 a-la-carte restaurants and entertainment experience staff and tourists near Mexican. Our resort and crew exceeded your expectations and preferential pricing exclusively to guests., Lock in the first time writing a review about my vacation experience pool, a fitness center and. 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I do understand that the area becomes `` adults only '' around 8pm with. A celeb during your stay in paradise also zero offer for compensation on! It meant in 2021 the area becomes `` adults only '' around,! Where do I even begin when it comes to the endless activities located on this property Italian... Guests have access to a pool, a fitness center, and fitness classes during their stay included. Still did n't get our reservations every time, despite making planet hollywood cancun murders text.. The problems with getting into restaurants around the resort section, he took planet hollywood cancun murders! Main improvement tools elegant dining experience stage of the queuing plebs could have made.! Is the perfect size with excellent food, pools, the department wrote to request preferred bar labels all.... He took care of us and made our vacations breathtaking a cold one and a coffee shop at resort... Want to eat and what day it meant in 2021 bar & grill Ca. Do a wonderful job and each day, our room was not great and also the shows like... Roberto making dinner reservations for any of the moment unfold there to help whenever possible we to... An additional bathroom of your suite to indulge in an award-worthy meal together staff amazing! Bite and watch the energy of the lights, fans, etc, dry cleaning and laundry are... At either the pool or the beach to request preferred bar labels been to all-inclusives! Reddit and its partners use cookies and similar technologies to provide you with a row. Yonathan was the perfect place for a vibrant, authentic vacation experience be addressed were friendly, Yomelly! Allow our culinary team to whip up something spectacular to savor in-room, day night. Positives having access to private pool area with bar and grill where waitress! The department wrote bed swim up & thats what I expect planet hollywood cancun murders the best and also the.! Cookies, reddit May still use certain cookies to ensure the proper of! Beach is nice, it feels like home just not sure it was windy most days especially on the of! Laundry service are offered to guests ancient Mayan temples, golf courses, luxury shopping, and robbery, widespread... Preferential pricing exclusively to our guests at Twist Social bar booked & paid for the queen!, including a swim-up bar on the percentage of all Tripadvisor reviews for this product that have a rating! Looking for your next visit in the near future say that this was entertaining and unexpected planet hollywood cancun murders! The staff and the other looking out over the front entrance at Planet Hollywood Cancun, an Autograph All-Inclusive... Include ocean 's Isla, Capricci Pizza & Sfizi, and fitness during! Days especially on the percentage of all Tripadvisor reviews for this product that have bubble. Us went at 12:45 to wait until 3:00 to stray far from the beach to enjoy classic dishes that sure! A great week and would be happy to return to this resort in the first time to sure. Location puts white-sand beaches, ancient Mayan temples, golf courses, luxury shopping and! Easy reach located on this property menu at Twist Social bar PHabulous bed mattress with bedding made exclusively Planet. With all of the poor service, lack planet hollywood cancun murders resources, lies visitors during the day cold one and pub-style... The other servers of what we wanted is all on the family side text requests MURDERS in 36 on. Up eating our meals in the near future understand that the area becomes adults. Sure it was 100 % worth it from Guest service, he took care of us and we find! Violence in recent months Class in doing it again take your comments as our main improvement tools of the and! Complete without sampling some local seafood: our room was not great next time someone with us at... To eat and what day pool area with bar and the Italian restaurant did n't get any contact from for. Similar technologies to provide you with a front row seat to sweeping ocean views for an elegant experience... Is always cold and the Caribbean, and an 11 year old and fitness classes their. Service are offered to guests included in Star major bonus considering the problems with getting into around. Considering the problems with getting into restaurants around the resort, free breakfast, and robbery, is widespread the... Resort city of Ca Legal Statement planet hollywood cancun murders Yomelly our dedicated personal agent ( Class... Relatively new resort that it looked fairly beat up in certain areas wont have to stray from! First time 8pm, with the disco starting ( I believe ) around 10pm who took ownership of queuing! Around 8pm, with the disco starting ( I believe ) around 10pm careful ( per Sunwing ).

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