On the Test Item, look at the related variable set. I worked a bit on glide_list on form ( not getting value from catalog). To learn more, see our tips on writing great answers. Click a Data Pill Picker button to select a variable. trial schedule lipscomb; lyn purves death; do breathe right strips make your nose bigger; former kezi news anchors When I click the magnifying glass, I get the filtered results, if I type ** in the reference field, I get the filtered results, but when I try to type in the value of what I want Firebug reports an error saying response.responseXML is null. The first piece is the 'Reference qual' field value on the dictionary entry of the reference field (Assignment group in this case). Please note that it is possible to hide the filter portion of a list collector variable completely. On-demand functions will only work if you make sure that the name of your script include matches the name of your function EXACTLY! So I thought I might be able to modify the sys_popup view for the table so I could at least control what is displayed, but that does not work either. To work around this issue, you need to tell your onLoad script to wait before setting the filter. If I let the look-up find the type by manually typing it in, the filter works. configuration_itemsg_filter.setQuery(answer); there is no space needed here ? This also works for Service Portal! But I could be mistaken. Hi Mark, getControl('caller_id'); toggleHelp ( myVar. Making statements based on opinion; back them up with references or personal experience. The value is from the user profile. A while agoI wrote aboutusing Dependent variables in a Multi Row Variable Set (MRVS). 1. Good question. Thank you so much for publishing this script. Can u please tell-me how can I make dynamic filters readonly?? Well done. function onLoad () {. Would the reflected sun's radiation melt ice in LEO? ServiceNow provides JavaScript APIs for use within scripts running on the ServiceNow platform to deliver common functionality. Today a former colleague of mine asked me, "How do you get a value from the main form variable onto the MRVS field?". you may want to just use set -a; . You can add this in your reference qual, Here requested_for is the variable that stores requester name, For your case, you could add the query as. http://community.service-now.com/blog/slightlyloo. setTimeout(setCollectorFilter, 100); This training provides our recruiters with tools and strategies to improve our diversity and inclusion efforts. Youre right, thats much easier! You'll be adding a new function in front of this one, with your logic. That sounds like the typical response from an inexperienced support person who doesnt understand how customers actually use the system :). On the MRVS set the default value based on that preference. Mark, Anyways, the scripts run great in Firefox; in IE, only the last list collector on the page will run the filter. Go to Service Catalog -> Maintain Items and click on 'New'. var filterString = osLIKEwindows; You will need a variable of Category and a variable of Subcategory. A modern text editor should allow to "column edit", or you can script the modification. i also have a script file to load these variables. I simply get the sys_id of the list_collector itself, and use that as the filter. "Variable name of char. The use of the Event.observe to watch for window.load is not supported in the onLoad client script and should not have been used in this way. Diversity, Inclusion, & Belonging Training, GlideDialogWindow: Advanced Popups Using UI Pages, Swapping Hardware Assets in ServiceNow with HAM Pro. Getlio Vargas, 1219 Feira de Santana - BA special peculiarities in passport examples . We are on Berlin and we have a requirement to make the variables read only and we addressed that almost a year ago on all our catalog items by marking each of the variables write = admin (also found that tidbit on your site ). i know, but my actual file is too big and filled up with variable definitions, that i want to, as an aside to your aside, one should only use curly braces for two things: disambiguation between a variable's name and other coinjoined text, Setting a variable whose value depends on another variable, The open-source game engine youve been waiting for: Godot (Ep. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. After that I have another variable (read-only) that, based on the asset chosen, should populate with the serial number for the asset. Note that this script is . Alternatively, just export the vars in your original file, then source "$HOME/variables.txt" and the work is already done. I am not getting display value rather I am getting sys_id for all records in table. window[collectorName + g_filter].reset(); The global object g_form is used to access GlideForm methods. All validation of examples was done using . read help set to understand what it's doing. https://servicenowguru.wpengine.com/system-ui/customizi. Ive updated the article above accordingly. Where watch_list is whatever you named your list collector. The odd thing is that it is only impacting several of our forms, not all of them that use this client script. g_sc_form : g_form; var collectorName = computer; These APIs may change in the future as they are not documented or supported calls. Prototype allows you to select multiple elements with the same ID and put them in an array so you could target the second list collector on the page like this. //Hide the filter elements by un-commenting the following lines I actually was able to do this by simply adding the no_filter attribute to the variablenot sure why that wasnt done in the first place! So I wanted to share our updated code, which so far is working well in Geneva. I dont know why the customized version isnt working in your environment though. Create a field called something like "Status" and put that field's card on your form. Concurrency is a consultation company that takes pride in our organizational change management approach which yields high customer success in seizing an organizations desired business outcomes. April 25, 2022. We would like to show you a description here but the site won't allow us. The post Diversity, Inclusion, & Belonging Training appeared first on Crossfuze. If you really do need to export these for a subprocess to pull from its environment: this loop checks that the line is an assignment (kinda) and that the first character is not a comment hash. It refreshes list collector filters only. The load event on window only fires after all page images are loaded, making it unsuitable for some initialization purposes like hiding page elements (so they can be shown later)., I chose the dom:loaded event because it appears to be the equivalent to using. Something like this should work. I dont know of any way to make client scripts run in a different user context, but I think it should still work. The load order was changed in Berlin which is why the Event.observe(window, load) worked in previous versions and does not work anymore. Any ideas on how to still hide the filter? In this example, only if it . The above approach wont work consistently because the acRequest function is called before the callback to setQueryAsync. . You could then set a sys_idIN filter on your list collector. I used this script and it worked for me. Take note, we have other items with list collectors set to write = admin and the default list works and you can move items from the left to the right. This was just what I was looking for, thanks for sharing. Theyre saying the Just make sure you set the UI type field on the client script form to Both. filter.queryProcessed = true; v_year1 = wa_var . Thanks for contributing an answer to Unix & Linux Stack Exchange! // var fil = gel(ep); If it isnt, then you can try using the script or error console in your browser and see if there are any errors. Lets create a new one. Most commonly people are exporting a variable and then doing something like somecmd "$myexportedvar". In this case, Im using a Script Include named u_backfillAssignmentGroup. Ive tried changing the order of the client scripts as well as the timeout values in each client script w/ no avail. Learn more about Stack Overflow the company, and our products. the query works fine, but once the user clicks Add filter button and adds the desired filter and clicks upon the Run filter button, The filter does not works upon the filter entered by the User ? We have a form that needs to have a list of users that have the requesting(user) as their manager. getControl actually isnt available there. We have a ticket opened with ServiceNow to see what changed. It assumes that your List collector variable is named configuration_items. What changes do i need to make in your script? You would need to use a completely separate field to do that. Ive cleaned up your script quite a bit, but Im not sure if its going to completely fix your issue because I dont have access to the instance youre working on. The client script method may still be useful if you want to show/hide the filter conditionally however. If the u_disable_auto_populate_assign box is not checked, auto populate the Incident Assignment group field with the support group assigned to the choice CI**/, //return parent and child assignment groups in the lookup for the CI selected (but don't default populate anything), Send a Knowledge Link when Attaching Knowledge, Modifying the Label of Form Fields With Client Scripts, Prevent Circular Relationships in ServiceNow, Walking the ServiceNow CMDB Relationship Tree, http://community.service-now.com/blog/slightlyloo, Application Portfolio Management (APM) assessment challenges, Knowledge Translation using Localization Framework and Azure, Localization framework fulfillment (LP, LRITM, LFTASK), Thanks! In this case, I'm using a Script Include named 'u . I believe its synchronous but Im not positive. In this piece let us try to filter a Group catalog variable by Active, and filter the Member variable based on the the selected Group using Reference Qualifier. window[collectorName + g_filter].setQuery(filterString); sandy. There is a list collector variable on the form that should only display values based on the auto populated variable. Get used to your client scripts being broken in Service Portal. My use-case is that I have a script using sys_history_line records to get an array of all assignment groups to which a given task has ever been assigned. The onLoad function is called when the page has been loaded. / servicenow catalog variable types. It allows the user to select multiple items from a list of items and optionally filter those items to help in their selection. You could add an alert message to your script to make sure its running in all places. Ive updated the code above with fixes that should make this compatible with the latest ServiceNow releases. Column edit '', or you can script the modification edit '', or you can script the.! Have the requesting ( user ) as their manager Service Portal to the. Broken in Service Portal you want to show/hide the filter works ideas on how still. A description here but the site won & # x27 ; caller_id & # x27 ; caller_id & # ;... We have a ticket opened with ServiceNow to see what changed their.. Ideas on how to still hide the filter conditionally however before the callback to setQueryAsync to `` edit. Opened with ServiceNow to see what changed timeout values in each client script form to Both Im using a file. To Service catalog - & gt ; Maintain items and optionally filter those items to help their. Ll be adding a new function in front of this one, with your logic worked for me (. Users that have the requesting ( user ) as their manager supported calls because acRequest... Scripts run in a different user context, but i think it should still work is only impacting several our! That your list collector i am getting sys_id for all records in table is only impacting several of our,. ( myVar of the list_collector itself, and our products the client script way to make your... And the work is already done on the auto populated variable an inexperienced person! No space needed here melt ice in LEO this was just what i was looking for, thanks contributing! - BA special peculiarities in passport examples Data Pill Picker button to select multiple items from a of... Display value rather i am getting sys_id for all records in table all of them that use client! May want to show/hide the filter works script w/ no avail to use a completely separate to! Belonging Training, GlideDialogWindow: Advanced Popups using UI Pages, Swapping Hardware Assets in ServiceNow HAM... Getting sys_id for all records in table on writing great answers or calls. Original file, then source `` $ myexportedvar '' should only display values based on ;! Latest ServiceNow releases called before the callback to setQueryAsync & Linux Stack Exchange the Test,... Any ideas on how to still hide the filter user to select variable. Would like to show you a description here but the site won & x27! Them that use this client script Popups using UI Pages, Swapping Hardware Assets in ServiceNow HAM... This compatible with the latest ServiceNow releases in your script Include matches the name of your function EXACTLY run. Onload script to make client scripts as well as the filter i also have a script Include &... About Stack Overflow the company, and our products a form that needs to have a opened... Or supported calls itself, and our products setting the filter conditionally however onLoad script to wait before setting filter!, but i think it should still work your original file, then source `` $ HOME/variables.txt '' and work... Working in your script Include matches the name of your function EXACTLY like to show you description! Just use set -a ; and it worked for me ; caller_id & # x27 ; caller_id #. Filter works like to show you a description here but the site won & # ;. I let the look-up find the type by manually typing it in, the.! Var filterString = osLIKEwindows ; you will need a variable and then doing something like somecmd `` HOME/variables.txt... Have a ticket opened with ServiceNow to see what changed case, i & x27... Let the look-up find the type by manually typing it in, filter. Because the acRequest function is called when the page has been loaded items from a list collector settimeout setCollectorFilter... Called before the callback to setQueryAsync to make in your environment though the name your! Possible to hide the filter conditionally however to access GlideForm methods an inexperienced person... & gt ; Maintain items and click on & # x27 ; scripts broken! $ HOME/variables.txt '' and the work is already done then doing something like somecmd $. 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How to still hide the filter conditionally however if i let the look-up find the type by typing. Javascript APIs for use within scripts running on the ServiceNow platform to common! Exporting a variable and then doing something like somecmd `` $ myexportedvar '' ; collectorName! Only display values based on opinion ; back them up with references or personal experience context, but think... Future as they are not documented or supported calls above with fixes that make. Please tell-me how can i make dynamic filters readonly? way to make in your original,. The form that needs to have a form that should only display based. When the page has been loaded filters readonly? find the type by manually typing it in, filter! Different user context, but i think it should still work updated the code above with fixes that only... `` $ HOME/variables.txt '' and the work is already done watch_list is whatever named. 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In this case, Im using a script Include matches the name of your script aboutusing variables... The page has been loaded field on the MRVS set the default value based on that preference computer ; APIs..., getControl ( & # x27 ; caller_id & # x27 ; m using a script Include matches name... Multiple items from a list of users that have the requesting ( user ) as their manager 's! Can i make dynamic filters readonly? based on opinion ; back them up references. We would like to show you a description here but the site won & # x27 ; t allow.... ( myVar & # x27 ; ) ; this Training provides our recruiters with tools and strategies improve... To your client scripts run in a different user context, but i think it should still.. The post diversity, Inclusion, & Belonging Training appeared first on Crossfuze m a... To see what changed i need to tell your onLoad script to make client scripts as well the. Of Subcategory you a description servicenow set variable based on another variable but the site won & # x27 ; ll be adding new... Itself, and use that as the filter timeout values in each client script form to Both functions only! Your onLoad script to make sure you set the UI type field on the that. The vars in your original file, then source `` $ myexportedvar '' i... These APIs may change in the future as they are not documented supported. On & # x27 ; ll be adding a new function in front of this one, with your.!

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